{"id":553,"date":"2023-05-12T14:43:24","date_gmt":"2023-05-12T14:43:24","guid":{"rendered":"https:\/\/deptest.nj.gov\/online\/?page_id=553"},"modified":"2026-03-18T19:17:52","modified_gmt":"2026-03-18T19:17:52","slug":"njdep-online-faqs","status":"publish","type":"page","link":"https:\/\/deptest.nj.gov\/online\/njdep-online-faqs\/","title":{"rendered":"NJDEP Online FAQs"},"content":{"rendered":"

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NJDEP Online Business Portal<\/strong><\/span><\/h1>\n

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NJDEP Online FAQs<\/h2>\n

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Please use the + icons to expand each question or use the box below to search.<\/strong><\/h4>\n

[\/vc_column_text][usa_container animate=”none” search=”true” theme=”theme-blue” highlight_bg=”#eeee22″ highlight_color=”#ffffff”][usa_item acc_title=”Register for NJDEP Online”]<\/p>\n

Step 1: Request Access to NJDEP Online<\/h4>\n

1.1 <\/strong>Visit\u00a0njdeponline.com<\/a> and click the button labeled \u201cRequest Access to NJDEP Online.\u201d<\/p>\n

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1.2<\/strong> Fill in the fields labeled \u2018Contact Name\u2019, \u2018Organization Name\u2019, \u2018E-Mail Address\u2019, and \u2018Confirm E-Mail\u2019 and click \u201cRequest.\u201d<\/p>\n

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Step 2: Link Your NJDEP Online Service to Your myNewJersey Account<\/h4>\n

If you already have a myNewJersey account:<\/strong><\/h5>\n

2.1<\/strong> Fill out Section A with your myNewJersey \u2018Log On ID\u2019 and \u2018Password\u2019.<\/p>\n

2.2<\/strong> Click the button labeled \u201cLink NJDEP Online to My Account.\u201d<\/p>\n

If you do not have a myNewJersey account:<\/strong><\/h5>\n

2.1<\/strong> Fill out Section B with your desired \u2018Log On ID\u2019, \u2018Password\u2019, \u2018Security Question\u2019, and \u2018Security Answer\u2019.<\/p>\n

2.2<\/strong> Click the button labeled \u201cCreate this new myNewJersey Account and Link NJDEP Online To It.\u201d<\/p>\n

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Step 3: Setup your PIN and Challenge Questions<\/h4>\n

3.1 <\/strong>Enter your Contact Information and at least one Contact Number and click \u201cContinue.\u201d<\/p>\n

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3.2<\/strong> Select your Challenge Questions and Answers and click \u201cContinue.\u201d<\/p>\n

Note:<\/strong> Each of the five challenge questions and corresponding answers must be different. Duplicates will not be accepted
\nand will result in an error.<\/p>\n

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3.3 <\/strong>Create your Certification PIN by filling out the fields labeled \u2018Certification PIN\u2019 and \u2018Retype Certification PIN\u2019 and click
\n\u201cContinue\u201d. Upon successfully creating your Certification PIN, your registration setup will be complete!<\/p>\n

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[\/usa_item][usa_item acc_title=”Forgot Certification PIN”]<\/p>\n

Please follow the instructions below to reset your Certification PIN:<\/strong><\/h4>\n
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  1. Login to NJDEP Online<\/a> <\/span>and navigate to the \u201cMy Workspace\u201d page.<\/span><\/li>\n
  2. Click on the \u201cUser Profile\u201d tab.<\/li>\n
  3. Click on the \u201cChange Cert PIN\u201d sub menu option.<\/li>\n
  4. Create your new Certification PIN (please be sure the one you create is at least 8 characters in length and does not have an ampersand \u2018&\u2019 in it).<\/li>\n<\/ol>\n

    \"Forgot[\/usa_item][usa_item acc_title=”Forgot Challenge Responses and Answers”]To create a new Certification PIN, navigate to the \u201cMy Workspace\u201d page, go to the \u201cUser Profile\u201d tab and then click on the sub-menu option titled \u201cChange Cert PIN\u201d and then create your new PIN.\u00a0 Make sure the one you create is at least 8 characters in length and does not have an ampersand \u2018&\u2019 in it.<\/p>\n

    Navigate to User Profile > Change Cert PIN > Forgot Challenge Q\/A<\/strong><\/h5>\n
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    Select your new Questions and Answers > Continue<\/strong><\/h5>\n
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    [\/usa_item][usa_item acc_title=”Change Your Email Address”]Please take the following steps to change your Email Address (Note that once you change your email address you will have to request a new Certification PIN which will be sent to your updated email address):<\/p>\n

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    1. Login to NJDEP Online<\/a> and navigate to the \u201cMy Workspace\u201d page.<\/li>\n
    2. Click on the \u201cUser Profile\u201d tab at the top of the page. It is right next to the \u201cMy Workspace\u201d tab.<\/li>\n
    3. Select and change the email address in the \u2018E-Mail Address\u2019 and \u2018Confirm E-Mail\u2019 fields.<\/li>\n
    4. Click on the \u2018Save\u2019 button.<\/li>\n<\/ol>\n
      Navigate to User Profile > E-mail Address > Confirm Email > Save\u00a0<\/strong><\/h5>\n
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      [\/usa_item][usa_item acc_title=”Change Your Account Name”]<\/p>\n

      Due to Federal and EPA security rules, we can only update your name in NJDEP Online if it was changed legally.\u00a0 If it was legally changed you must:<\/h6>\n

       <\/p>\n